We review our Privacy Policy periodically and we reserve the right at our discretion to modify or remove portions of this policy at any time. This page should be reviewed regularly so that you are updated on any changes.

Cookies 

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links:

A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

Cookies are data that a Web site transfers to a remote hard drive for record-keeping purposes. Cookies, which are an industry standard used by most Web sites, including ours, can facilitate a user's ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and any advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. However this is not recommended as most online transactions require the use of Cookies to work correctly.

Essential Cookies 

Cookie Name	Purpose
PHPSESSID	This cookie lasts only for the duration of your visit on our site and is used to remember your basket contents, any filled form fields and the time of entry and exit onto the site.

Non-Essential Cookies 

Cookie Name	Originating Page	Purpose
refId	Any	Is used to track the last known click referrer if you have visited us by clicking on an external site. This allows us to track where our visitors are finding us.
_utma _utmz _utmb _utmc	All	Analytics cookies to collect annonymous and non-personal data about how you use our site to help improve your experience.
reevoo_utma reevoo_utmb reevoo_utmc reevoo_utmz reevoo_utmv reevoomark_bh_session reevoomark_marker reevoomark_selected_for_b_branch	All	Set by the ReeVoo Review module to log when a review is seen and if the review is read. Information collected is not personal or private.
_utma _utmb _utmc _utmv _utmz	Homepage	Set by the Trust Pilot Review widget on the homepage to log the reviews you have seen. Information collected is not personal or private.

Browser Settings 

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the "Manage Cookies" section of the Interactive Advertising Bureau UK website

We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash player privacy and security settings is available from the Adobe website

Personal Information 

Personal information gathered when registering as a customer is held on a database within our protected network. All information is protected by sophisticated security systems and is not made available to any third party. This information is used solely by Hispek Electronics. We store your orders securely and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login if you registered at the time of placing your order.

In accordance with the Data Protection Act 1998 a customer, by writing to us, has the right to:

Ask us to correct any inaccurate or incorrect information

Opt out of receiving information from us about other products and services we offer

Ask us to stop processing information that may be causing damage or distress.

Request a copy of the information that we hold about them. Upon receipt of a request in writing, payment of a £10 fee and sufficient information to enable us to identify the customer, we will provide all information we hold about the customer, that they are entitled to receive, under the Data Protection Act 1998.

Use of Information 

Your personal data will be used to to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

Unless otherwise requested by you, the Customer, we reserve the right to, from time to time, send you information that we feel may be of interest to you. To be removed from the mailing list either contact us by email customerservice@hispek.com, or at the time of ordering tick the exclusion statement.

Data Security 

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the Data Protection act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Should you have any queries with regard our privacy policy then please contact us at customerservice@hispek.com

Use by Third Parties and Public Information 

Hispek will not sell, rent, or lease your account information to any other party such as a business partner or a related third party company unless you have given permission to do so. The personal account information that you provide in connection with registering yourself as a customer of Hispek is classified as Personal Information. This Information is protected in several ways. Access by you to your registration and order history information is available through a user ID and password, This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your personal Information resides on a server that only selected Hispek personnel or authorised agents have access to.

If your password is discovered we cannot accept responsibility. No staff member at Hispek Electronics has access to personal passwords. They are automatically generated and emailed direct to the registered email account. We recommend that you change this password as soon as possible.

Changing Personal Information 

You may access and change personal information we have obtained from you at any time. Please email us if you would like to be removed from any mailing or marketing lists.

Disclosures 

To comply with applicable UK laws, we reserve the right to disclose personal information to assist in operating our systems properly and to protect our customers and ourselves. We also reserve the right to disclose information to third parties where a complaint arises concerning the use of this web site.