technology products 

We will offer periodic and seasonal promotions whereby delivery is free of charge.

Delivery is usually within 5-7 days (provided goods are in stock). Larger items may take longer.

Delivery is usually within 3-5 working days provided goods are in stock.

Charges are calculated on the checkout - from FREE to £79.95 for mainland UK. Surcharges apply to certain postcodes.

For larger items or if you need a specific delivery date, please call us on 01727 791133.

Usually delivered within 48 hours of ordering.

Orders must be placed before 2.30PM Monday - Friday on an item marked ''In Stock''. Orders placed after the 2.30PM cut off will be procsessed on the next working day.

Express Delivery starts at £9.95 for DVD Players up to £99.95 for large screen TV's.

Orders placed on a Friday or at the weekend, will be processed on the next working day.

Unfortunately Express Delivery isn’t available to our surcharge areas AB, BT, CA, GY, IM, JE, PA, ML, KA, KY, PH, IV, KW, FK, HS, ZE, TR, PO (Isle of Wight), IV (Scottish Isles).

household appliances 

Delivery is usually within 3-5 working days, dependant on stock status.

Cost is dependant on your postcode, but charges start from FREE to £69.95 depending on the items in your basket. A delivery charge calculator is included in the basket.

Available on most Appliances in stock, delivered with 48 hours of ordering.

Orders must be placed before 2.30PM Monday - Friday on an item marked ''In Stock''. Orders placed after the 2.30PM cut off will be processed the next working day.

Express Delivery starts at £9.95 for Vacuum Cleaners up to £49.95 on Fridge Freezers. We are not able to offer Express delivery on Large Refrigeration or Range Cookers.

Orders placed on a Friday or at the weekend, will be processed the next working day.

Unfortunately Express Delivery isn’t available to our surcharge areas. AB, BT, CA, GY, IM, JE, PA, ML, KA, KY, PH, IV, KW, FK, HS, ZE, TR, PO (Isle of Wight), IV (Scottish Isles)

terms and conditions 

Delivery Addresses: Orders whereby delivery is selected to the cardholder address will be processed in the standard way. Alternative addresses might need further verification before orders can be processed and might delay the delivery subject to the availability and subsequent correspondence with the purchaser. The delivery services described here apply only to orders placed either online or via our Mail Order department.

We endeavour to deliver all items within the time scales given above, however we are reliant on third party carriers and cannot be held liable for any delays and/or loss caused by a delay.

All customers are contacted within 48 hours after placing an order.

Free Delivery is available on some items on our website when purchased online or via Mail Order. We also offer Express Delivery, which guarantees delivery within 1-4 working days (provided the goods are in stock).

Delivery services listed above are for UK mainland delivery only. If you live within one of the following postcode districts or outside of mainland UK please email or telephone for a delivery quotation: AB, BT, CA, GY, IM, JE, PA, ML, KA, KY, PH, IV, KW, FK, HS, ZE, TR, PO (Isle of Wight), IV (Scottish Isles) Delivery may take up to 14 Working Days in some cases.

A surcharge may apply for delivery to some of these postcodes depending on the product & insurance value in which case we will contact you prior to processing your order.

There are occasions where the demand on certain products outstrips supply and in these cases delivery may be more than 14 working days. If this problem arises, Hispek will contact you to update you on the progress of your order.

Orders will be delivered on our behalf by one of our couriers and made between 8.00am - 8.00pm Monday - Friday. If a timed delivery is required (e.g. Before 12.00am, Saturday / Sunday or Evening) we can arrange this for you but at extra cost.

Our courier companies are not insured to enter your house/premises and will therefore require your help (or other recipient) in handling any order in excess of 25kgs (generally televisions). If there are any stairs that need to be climbed, please notify us when ordering.

Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please contact us immediately via email, or telephone 01727-791122. Please retain the original packing in case you have any reason to return your purchase.

Items will be delivered to a ground floor room of your choice providing access is available, unless delivered using our pallet service which will be to your doorstep only. All goods must be checked for damage on arrival of the couriers BEFORE signing for, otherwise we are not liable for any damage and the goods will not be exchanged. Any damage MUST be stated on the delivery note when signing.

Please note we will deliver to a room of your choice providing access is available.

The removal of packaging and/or doors will be at the customers request and will incur a charge payable directly to the courier at point of delivery.

Removal of existing appliances must be agreed with Hispek Electronics at the time of ordering and appliances must be disconnected ready for transporting beforehand. This service is only available on certain products to certain postcodes. When this service is available it will be offered when adding an appliance to the basket.

Charges for this service apply as follows:

Collection of old appliances - White Goods Only (excluding Refrigeration, please see below for Refrigeration charges) - £19.99

Collection of old appliances - American Side by Side Refrigeration and Cookers over 60cm wide including Range Cookers - £39.99

Collection of Brown Goods and Refrigeration - £24.99

Unfortunately we are unable to remove an old appliance when delivering clearance or re-packaged items.