Privacy Policy
We review our Privacy Policy periodically and we reserve the right at our
discretion to modify or remove portions of this policy at any time. This page
should be reviewed regularly so that you are updated on any changes.
Personal Information
Personal information gathered when registering as a customer is held on a
database within our protected network. All information is protected by
sophisticated security systems and is not made available to any third party.
This information is used solely by Hi-Spek Electronics.
Use of Information
Personal information is only used for transaction verification, customer service
and product support. You will only be contacted if there is a query with your
order, or further information is required in order to process your order or
request for support.
Unless otherwise requested by you, the Customer, we reserve the right to, from
time to time, send you information that we feel may be of interest to you. To
be removed from the mailing list either contact us by email
(nomail@hispek.com), or at the time of ordering tick the exclusion statement.
Data Security
When you place orders or access your account information, we offer the use of a
secure server. The secure server software (SSL) encrypts all information you
input before it is sent to us. Furthermore, as required by the Data Protection
act 1998, we follow strict security procedures in the storage and disclosure of
information which you have given us, to prevent unauthorised access. Our
security procedures mean that we may occasionally request proof of identity
before we are able to disclose sensitive information to you.
Should you have any queries with regard our privacy policy then please contact
us at privacy@hispek.com
Use by Third Parties and Public Information
Hi Spek will not sell, rent, or lease your account information to any other
party such as a business partner or a related third party company unless you
have given permission to do so. The personal account information that you
provide in connection with registering yourself as a customer of HiSpek is
classified as Personal Information. This Information is protected in several
ways. Access by you to your registration and order history information is
available through a user ID and password, This password is encrypted. We
recommend that you do not divulge your password to anyone. In addition, your
personal Information resides on a server that only selected Hi Spek personnel
or authorised agents have access to.
If your password is discovered we cannot accept responsibility. No staff member
at Hi-Spek Electronics has access to personal passwords. They are automatically
generated and emailed direct to the registered email account. We recommend that
you change this password as soon as possible.
Changing Personal Information
You may access and change personal information we have obtained from you at any
time. A change of details form is available on the website for this
purpose.(form Link here)
Cookies
Cookies are data that a Web site transfers to a remote hard drive for
record-keeping purposes. Cookies, which are an industry standard used by most
Web sites, including ours, can facilitate a user's ongoing access to and use of
a site. They allow us to track usage patterns and to compile data that can help
us improve our content and any advertising. If you do not want information
collected through the use of Cookies, there is a simple procedure in most
browsers that allows you to deny or accept the Cookie feature. However this is
not recommended as most online transactions require the use of Cookies to work
correctly.
Disclosures
To comply with applicable UK laws, we reserve the right to disclose personal
information to assist in operating our systems properly and to protect our
customers and ourselves. We also reserve the right to disclose information to
third parties where a complaint arises concerning the use of this web site.
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